Free, no obligation
You only pay if your physician prescribes and you decide to go ahead.
Your free doctor consultation.
A video or phone call with a DHA-licensed physician who reviews your answers, talks through your goals and decides what, if anything, is right to prescribe.
About 15 minutes
A secure video call from your phone or laptop, at a time that suits you.
DHA-licensed physicians
Doctors from our partner clinic, licensed by the Dubai Health Authority.
Want the full journey, from assessment to delivery?
See how it worksConsultation Preparation
Ensure a smooth and effective consultation by having the necessary information ready.
What to have ready
- A quiet, private place with a good internet connection
- A list of any medicines and supplements you take, with doses
- Recent blood test results, if you have them
- Your Emirates ID, in case we need to confirm your identity
- Your questions. Write them down so you don't forget any.
Good to know
- Not every consultation ends in a prescription. Your physician decides what's appropriate.
- Your physician may change the products, format or plan length in your basket.
- Some protocols need follow-up reviews or monitoring, which your physician will arrange.
- If you have a medical emergency, call 998. Consultations aren't for urgent care.
Questions about the consultation
Yes. There's no charge for the assessment or the call, and no obligation to go ahead afterwards.
Ready to explore your options?
Start with a free assessment and a free call with a DHA-licensed doctor.
No commitment, and you only pay if you go ahead.